Privacy Policy
Last Updated: February 5, 2026
1. Introduction
Welcome to IT Khidma ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website itkhidma.com and use our services.
By using our website and services, you consent to the data practices described in this policy. If you do not agree with this policy, please do not access or use our services.
2. Information We Collect
2.1 Personal Information
We collect personal information that you voluntarily provide to us when you:
- Fill out contact forms
- Request quotes or consultations
- Subscribe to our newsletter
- Apply for job positions
- Communicate with us via email or phone
This information may include:
- Name and contact information (email, phone number, address)
- Company name and job title
- Project requirements and business information
- Resume and employment history (for job applications)
- Any other information you choose to provide
2.2 Automatically Collected Information
When you visit our website, we automatically collect certain information about your device, including:
- IP address and location data
- Browser type and version
- Operating system
- Pages visited and time spent
- Referring website
- Device identifiers
2.3 Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. See Section 5 for more details.
3. How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To provide, operate, and maintain our services
- Communication: To respond to your inquiries, provide quotes, and communicate about projects
- Marketing: To send newsletters, promotional materials, and updates (with your consent)
- Improvement: To analyze usage and improve our website and services
- Security: To detect, prevent, and address technical issues and security threats
- Legal Compliance: To comply with legal obligations and enforce our terms
- Recruitment: To evaluate job applications and communicate with candidates
4. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share your information in the following circumstances:
4.1 Service Providers
We may share information with third-party service providers who perform services on our behalf, including:
- Web hosting and infrastructure (Hostinger, AWS, etc.)
- Email services (Google Workspace, Mailchimp)
- Analytics providers (Google Analytics)
- Payment processors (Stripe, Razorpay)
- Communication tools (Slack, Zoom)
4.2 Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4.3 Legal Requirements
We may disclose your information if required by law, court order, or government request, or to protect our rights and safety.
4.4 With Your Consent
We may share your information with third parties when you give us explicit consent to do so.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- SSL/TLS encryption for data transmission
- Secure servers and databases
- Access controls and authentication
- Regular security audits and updates
- Employee training on data protection
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
7. Your Privacy Rights
Depending on your location, you may have the following rights:
7.1 Access and Portability
You have the right to request a copy of the personal information we hold about you.
7.2 Correction
You can request correction of inaccurate or incomplete information.
7.3 Deletion
You can request deletion of your personal information, subject to legal obligations.
7.4 Objection and Restriction
You can object to or request restriction of certain processing activities.
7.5 Withdraw Consent
If we process your data based on consent, you can withdraw it at any time.
7.6 Unsubscribe
You can opt out of marketing emails by clicking the "unsubscribe" link in our emails.
To exercise these rights, contact us at info@itkhidma.com.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by:
- Posting the new policy on this page
- Updating the "Last Updated" date
- Sending an email notification (for material changes)
We encourage you to review this policy periodically.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
IT Khidma
Email: info@itkhidma.com
Phone: +971 50 123 4567 (UAE) | +91 70302 66661 (India)
Address:
UAE Office: Business Bay, Dubai, United Arab Emirates
India Office: Mumbai, Maharashtra, India
For data protection inquiries or to exercise your privacy rights, please use the subject line: "Privacy Request"